Contractors Privacy Policy
Effective: February 2nd, 2023
OUR PRIVACY COMMITMENT
HOKALI, Inc., a Delaware corporation, and or any of its current or future subsidiaries, affiliates, successors or assigns (collectively, “HOKALI”, “we”, “us” or “our”) respects your privacy and strives to earn and keep your trust.
Please read this Privacy Policy to learn how we treat your personal data.
By accepting this Contractor Agreement and using our Services in any capacity, you acknowledge that you accept the practices and policies outlined below, and you consent to the collection, use, and storage of your personal information as described in this Privacy Policy. Your information may be used for contractor-related purposes, including payment processing, performance management, and compliance with legal obligations.
Please note that your relationship with HOKALI and your use of any Company services (the “Services”) are always subject to our Contractor Terms and Conditions, which incorporate this Privacy Policy. Any terms used in this Privacy Policy that are not specifically defined here will have the meanings given to them in the Contractor Terms and Conditions.
You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting support@HOKALI.co.
You can find information about us and how we collect, use and eventually share your personal data in each section of this Privacy Notice:
What this Privacy Policy Covers
What Information We Collect
How We Use Your Personal Data
Confidentiality & Security
Updating or Deleting Your Personal Data
California Privacy Rights
Collection of Information by Third-Party sites, ad Servers, Sponsors
Changing Our Privacy Policy
Contacting HOKALI
What this Privacy Policy Covers
This Privacy Policy applies to information that you, as a contractor, contribute, provide, post, or make available to the Company through the use of Company services (the “Services”), or that you otherwise provide to us or authorize us to use in the course of your work with HOKALI. We are responsible for ensuring that the information you submit is used only in accordance with the terms outlined in this Privacy Policy. This Privacy Policy applies to all personal data collected or submitted through the Services in the context of your work as a contractor.
This Privacy Policy provides information on how we collect your personal data, the types of personal data we collect, how we use your personal data, with whom your personal data may be shared, how we protect it, how long we store it, and what choices you have regarding how your information is used.
By accessing the Company’s services and systems as part of your contract with HOKALI, you expressly consent to the collection, use, and disclosure of your personal data in the manner described in this Privacy Policy. If you do not provide such express consent for the use of your personal data as outlined in this Privacy Policy, you may not be able to continue using the Company’s services or fulfilling your duties under this contract.
What Information We Collect
The information we collect from you as a contractor will depend on the nature of your contract and your use of company systems and services. This information may include data that you provide directly, as well as data that we collect through your interactions with the company’s services and systems.
Based on this, the information we collect may include:
Information Relating to Your Use of Company Services and Systems — When you use our internal systems or company-provided platforms, we may track, collect, and aggregate information including, but not limited to, which pages you access on the company’s intranet, the order in which you access them, and when you access them. This information may include logging your IP address, operating system, and browser software used by you. We may also track your physical location if you use company devices or apps that have location tracking enabled, to ensure optimal connectivity and compliance with operational requirements.
We may also use cookies or other tracking technologies when you access our systems for analytics and security purposes.
Personal Data Provided Directly by You or via Third Parties — We collect personal data that you provide to us during the course of your work. This includes information such as:
Contractor Details: Your name, contact information (email address, phone number, home address), date of birth, tax ID number (for payment purposes), and other related data.
Identity Verification: If required for your contract, we may verify your identity using third-party vendors, which may involve providing personal data such as your photo ID, address, and other identifying details.
Payment Information: We collect data necessary for payment processing, including banking information (for direct deposit), tax withholding details, and other compensation-related data.
Work-Related Data: Information about your job performance, attendance records, communications related to your contract with the Company.
Third-Party Data: If you provide references or emergency contacts, we may collect information from third-party sources as part of your application or contract process.
Communications with the Company — We may receive personal data when you communicate with us directly via email, through our internal messaging systems, or when submitting feedback or support requests.
Third-Party Services — We may collect personal data from third parties that provide services related to your work. This may include background check providers, payment processors, or other third-party vendors involved in administering contractor services. We may also collect data when you log in to certain systems using third-party authentication services, such as Google or Microsoft.
How We Use Your Personal Data
Information Relating to Your Use of Company Services — We use information relating to your use of company systems and services to improve the quality and efficiency of our internal operations. This may include performing statistical analyses of collective contractor data to better understand work patterns, optimize workflows, and enhance the contractor experience. Additionally, we may use this data to ensure the security of our systems and protect the company’s network from unauthorized access.
Personal Data Provided Directly by You or via Third Parties — Except as described in this policy, your personal data will not be shared with third parties without your consent. The personal data we collect from you will be processed for contractor-related purposes, including but not limited to:
Providing Contractor Services: We may use your personal data to manage your contract, process payments, administer benefits, and send communications related to your work (e.g., project updates, performance feedback, or training materials).
Accessing Company Services: We may use your data to enable access to company systems, tools, and resources that you require to perform your work, such as time-tracking systems, communication platforms, or project management tools.
Responding to Requests: We may respond to your requests or concerns regarding your contract, send notices about your work status or schedule, and provide updates on company policies or changes in contract terms.
Compliance and Legal Obligations: We may share your personal data with government authorities in response to subpoenas, court orders, or other legal processes, or to protect the company’s legal rights, property, or safety. This includes ensuring compliance with tax laws, contract regulations, or safety standards.
Investigations and Security: If necessary, we may use your personal data to investigate potential violations of company policies, prevent or address suspected illegal activities, and ensure the safety of contractors, customers, and company assets.
We do not share your personal data for marketing purposes and ensure that any third-party vendors with whom we share your data adhere to the same privacy standards.
Confidentiality & Security
HOKALI is committed to using industry-standard physical, technical, and administrative security measures to ensure that your personal data remains confidential and secure. We will not share your personal data with third parties except as outlined in this Privacy Policy, or unless disclosure is necessary in special cases, as permitted by applicable law.
Because no online environment is 100% secure, we cannot guarantee the absolute security of your personal data. While we implement robust security measures, there is always some risk that unauthorized third parties may find ways to circumvent our security systems or that the transmission of your data over the internet could be intercepted. It is your responsibility to protect the security of your login credentials and any sensitive information you use to access company systems. Please note that email communications are typically not encrypted and should not be considered secure for transmitting sensitive personal data.
Except as outlined here, access to your personal information is restricted to HOKALI employees, contractors, and agents who need access to it in order to fulfill their job duties, improve our systems, or comply with legal obligations. These individuals are bound by confidentiality agreements, and any failure to meet these obligations may result in disciplinary action, including termination or legal prosecution.
Updating or Deleting Your Personal Data
You have certain rights regarding your personal data. You can access, review, and update your personal data through the company’s internal systems. If any information is incorrect or outdated, you may request that it be corrected or updated. You also have the right to request a copy of your personal data or ask for it to be deleted, in accordance with applicable laws.
If you do not agree with this Privacy Policy, you may contact us to discuss your concerns. Please note that refusal to provide certain personal data may affect your ability to access specific services or systems necessary for your work.
California Privacy Rights
Shine the Light
Under California’s “Shine the Light” law, contractors who are California residents and provide personal information to the Company for contract purposes are entitled to request and obtain, once per calendar year, information about the contractor data the Company has shared with third parties for direct marketing purposes. If applicable, this information will include the categories of contractor data shared and the names and addresses of those third parties.
To request this information, please send an email message to support@HOKALI.co with “Request for California Privacy Information” in the subject line. We will provide the requested information to you at the email address on record. Please note that not all sharing of information is covered by the “Shine the Light” law, and only data sharing covered by this law will be included in our response.
California Consumer Privacy Act (CCPA)
Under the California Consumer Privacy Act (“CCPA”), California contractors have the right to:
Know what personal information is being collected about them.
Request the deletion of their personal data.
Opt-out of the sale of their personal data (though HOKALI does not sell contractor data).
Not be discriminated against for exercising any of these rights.
If you would like to exercise any of the rights provided by the CCPA, please contact us at support@HOKALI.co.
Collection of Information by Third-Party Sites and Partners
Some of our Services or third-party platforms used for contractor management may contain links to external sites whose privacy practices may differ from ours. Contractors should review the privacy notices of those external sites as we do not control the data submitted to or collected by third parties.
Services that we use may also offer content, such as surveys or training opportunities, sponsored or co-branded by third parties. In these cases, those third parties may collect personal information provided by contractors voluntarily. We have no control over how these third parties use such data, but they are required to notify you in their privacy policies.
Any information linked to or embedded from third-party websites or platforms that are part of our Services is governed by the third-party’s privacy policy, and any information collected as a result of using those services will be subject to their respective privacy policies.
Changing Our Privacy Policy
HOKALI may change this Privacy Policy at any time by posting revisions to our site. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. If any changes are made to use of your personal data, you will be informed via email, and will afford you the opportunity to opt-out of any further use. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site immediately.
Contacting HOKALI
Questions regarding this policy and our practice should be directed to HOKALI Support, by email to support@HOKALI.co, or by postal mail to HOKALI, 2021 Fillmore St #2088 San Francisco, CA 94115, United States.
This Privacy Policy was last updated on February 2nd, 2023.
Image Release Form
HOKALI is committed to showcasing the best of our programs and activities through various media platforms. To this end, we request your permission to use images and videos taken during our visits for promotional and educational purposes.
1. Authorization
I, the undersigned, hereby grant HOKALI and its affiliates the right to use photographs and/or video recordings of me taken on the date and at the location listed above for use in HOKALI’s publications, including but not limited to brochures, newsletters, videos, websites, and social media platforms.
2. Use of Content
I understand and agree that these images and videos may be used in a variety of formats and may be edited, copied, exhibited, published, or distributed without any further notification or compensation to me. I waive any right to inspect or approve the finished product, including written or electronic copies, wherein my likeness appears.
3. Duration
I agree that this authorization is continuous and may only be withdrawn by my specific rescission of this authorization. To withdraw consent, I must contact HOKALI in writing at the following email address: info@HOKALI.co.
4. No Compensation
I acknowledge that I will not receive any compensation, monetary or otherwise, for the use of my image, and I hereby release HOKALI and its representatives from any liability related to the use of the photographs and/or videos.
5. Consent
I have read this release before signing below and fully understand the contents, meaning, and impact of this release. I understand that I am free to address any specific questions regarding this release by submitting those questions in writing prior to signing, and I agree that my failure to do so will be interpreted as a free and knowledgeable acceptance of the terms of this release.
Audio Recording Consent
As part of my role as an instructor with HOKALI, Inc., I acknowledge and agree that my class sessions may be audio recorded using my own device.
These recordings are intended primarily for internal training, quality assurance, and safety purposes. Student voices may be incidentally captured but will not be individually analyzed, shared, or used for any public or external purpose.
To comply with applicable U.S. and California laws — including Family Educational Rights and Privacy Act (FERPA) and the California Invasion of Privacy Act (Cal. Penal Code § 632) — we ask all instructors to provide explicit consent before recording.
Please note that:
Recordings are for internal use only — instructor feedback, program quality, and safety review.
They are never shared publicly or externally.
All recordings are securely stored and automatically deleted after 30 days.
Student voices may be heard in the background, but they are not analyzed or used individually in any way.
This process ensures transparency, compliance, and a safer, higher-quality environment for both instructors and students.
I hereby grant HOKALI, Inc. and its affiliates the right to collect, store, and use such audio recordings for legitimate business purposes, including but not limited to training, quality assurance, operational improvements, student safety, and communication with schools or parents when appropriate.
I release and discharge HOKALI, Inc. from any and all claims and demands arising out of or in connection with the use of these audio recordings, including without limitation any claims for invasion of privacy.
This consent remains valid during my engagement with HOKALI unless revoked in writing.
Note: This consent applies to both new instructors and current instructors receiving new program offers.
By accepting this terms, you expressly consent to the recording and use of your voice, image, and likeness in accordance with applicable law, including the California Invasion of Privacy Act (Cal. Penal Code § 632) and the California Civil Code § 3344 (Right of Publicity), as well as other relevant privacy and publicity regulations.
Terms and Conditions
Effective: February 2nd, 2023
Welcome to HOKALI!
Thank you for being part of HOKALI, a service provided by HOKALI, Inc., a Delaware corporation (collectively, “HOKALI”, “we”, “us” or “our”). These Contractor Terms and Conditions (“Terms”) govern your use of the Company’s internal systems, applications, and all other digital tools and services provided as part of your contractor agreement (collectively, “Services” or “Service”). As some of these Services may involve software or tools that are installed on your computer, phone, tablet, or other devices, you agree that we may automatically update this software, and these Terms will apply to such updates.
Please read these Terms carefully and contact HOKALI HR or IT support at support@HOKALI.co if you have any questions, requests for information, or concerns.
Acceptance of Terms
By accessing, using, or interacting with the Company’s systems or Services, including any third-party platforms integrated into your work (e.g., Google, Microsoft, etc.), you agree to be bound by these Terms and the Company’s Privacy Policy. If you do not agree to these Terms, you may not be allowed to access or use the Services provided by HOKALI. HOKALI reserves the right to deny access to any contractor who violates these Terms.
Modifications to the Terms
We may change, add, or remove portions of these Terms at any time, with such changes becoming effective immediately upon posting. These modifications will supersede any previous versions of these Terms. While we will make reasonable efforts to notify contractors of significant changes, we recommend that you regularly review these Terms. Your continued use of the Company’s Services after any changes are posted constitutes your acceptance of those changes. The date these Terms were last modified will be indicated at the beginning and end of this document.
Arbitration Agreement and Class Action Waiver
These Terms include an Arbitration Agreement and Class Action Waiver that apply to all claims brought against HOKALI related to your work as a contractor. Please review these provisions carefully, as they may affect your legal rights regarding the resolution of disputes with the Company.
DEFINITIONS
In addition to any specially defined terms in these Terms, the following key definitions will help you navigate the Terms and Conditions:
“Contractor” means an individual who works with HOKALI under the terms of this Agreement and is entitled to access HOKALI’s Services as part of their contractual responsibilities.
“HOKALI Content” includes all content provided by HOKALI, such as text, graphics, images, videos, artwork, metadata, and other data, including any copyrights, trademarks, service marks, trade names, and intellectual property accessible through HOKALI’s systems and platforms.
“Services” refers to all the digital products, tools, and services provided by HOKALI, including mobile applications, websites, internal systems, software, and platforms used by contractors to perform their job duties.
“Internal Systems” includes the company’s intranet, time-tracking tools, HR systems, communication platforms, and any other software or systems provided by HOKALI for contractors to complete their work.
“User Content” refers to any information, documents, or materials that you, as a contractor, contribute, upload, or post on the internal platforms or systems, or any content you otherwise provide to HOKALI during the course of your work.
“HOKALI,” “we,” “us,” or “our” refers to HOKALI, Inc., a Delaware corporation, and each of its respective officers, directors, agents, partners, employees, and any affiliated entities.
USING HOKALI
You may use HOKALI’s internal systems and services only if you are a contractor with HOKALI and can form a binding contract with the Company, and only in compliance with these Terms and applicable laws.
When you create your contractor account or access company systems, you must provide accurate and complete information, and agree to update this information to ensure it remains accurate and up-to-date.
These services are controlled and operated by HOKALI from its offices within the United States of America. HOKALI makes no representation that the materials or services are appropriate or available for use in locations outside of the United States. Access to them from territories where such access may be illegal is prohibited. If you access the Company’s internal systems from other countries, you do so on your own initiative and are responsible for ensuring compliance with local laws.
You are solely responsible for the devices, software, and services you use to access HOKALI’s internal systems. This includes, but is not limited to, operating systems, web browsers, internet connections, and any other software or hardware. HOKALI will not be responsible for any costs or expenses related to accessing its services.
You agree not to use HOKALI’s systems or services in violation of any agreements, policies, or third-party terms, including those that apply to software, hardware, or other services you use in your role as a contractor.
By accessing, using, or subscribing to any of HOKALI’s internal services or systems, you affirm that: (a) You are a contractor with HOKALI and authorized to use the internal services, or (b) You are authorized to act on behalf of HOKALI in accordance with the Company’s policies.
You represent and warrant that you are fully able and competent to comply with these Terms and all applicable Company policies, and that you will abide by and comply with these Terms throughout your contract with HOKALI.
CHILD SAFETY AND PRIVACY
Contractors must never bring any object that could be harmful or dangerous to children.
Contractors must never allow or encourage children to change clothes in public. If a child needs to change clothes, the Contractor must ensure that the child has access to a private and appropriate space in which to do so.
Contractors must not assist with changing clothes unless expressly authorized by the Company and in compliance with school or program policies.
PROGRAM SCHEDULING AND CANCELLATION
The Contractor acknowledges that program schedules depend on school enrollment and other factors outside of the Company’s control. The Company may cancel the program up to 72 hours before the start date without penalty if:
Enrollment does not meet the minimum number agreed with the school.
The school cancels the program.
A Force Majeure event occurs.
HOKALI’S SERVICES AND ROLE
HOKALI offers a comprehensive suite of tools and internal systems to help manage and streamline contractor workflows. These systems allow contractors to manage their tasks, access relevant work resources, and communicate with other team members. Through these Services, contractors can perform their job duties, access company documents, and manage schedules as assigned by the Company.
HOKALI is not the creator, organizer, or owner of the individual projects or tasks that contractors perform, but provides the platform to enable contractors to complete their work efficiently. The company is responsible for providing access to the tools and services contractors need for their roles.
Contractors are solely responsible for ensuring that they comply with all applicable laws, rules, and regulations while using company systems, and that any work or services delivered via HOKALI’s systems are done in a professional and legally compliant manner.
FEES, PAYMENTS, AND REFUNDS
While there are no fees for creating a contractor account or using internal systems, HOKALI compensates contractors for their work as outlined in their contract. Payment is processed according to the company payment schedule, which may be weekly, biweekly, or monthly, depending on the contractor agreement.
In the event of a mistake or discrepancy in pay, contractors are encouraged to reach out to the HR department immediately to correct the issue.
All payments made to contractors for work performed are final and non-refundable, and no refunds or adjustments will be made for partially completed work unless determined otherwise by company policies or applicable labor laws.
PRIVACY AND CONTRACTOR INFORMATION
By creating a contractor account, you are consenting to the use of your personal data for contract-related purposes as described in our Privacy Policy. This includes communications regarding your role, performance reviews, benefits, work schedules, and other contractual matters.
Contractors are expected to comply with the Company’s privacy policies and ensure that all personal data, including but not limited to sensitive work-related information, is handled in accordance with applicable laws and company regulations.
Contractors agree to allow HOKALI to store and use their personal information as required for their contract-related tasks. This includes tracking attendance, performance, and other HR-related information for the duration of the contract.
COPYRIGHT AND LIMITATIONS ON USE
This Agreement is personal to you as a contractor of HOKALI, and you may not assign your usage rights to anyone else. Your contractor account is for internal use only and is tied to your contract with HOKALI.
All usernames, passwords, and other credentials (“Credentials”) used to access HOKALI’s internal systems are the sole property of HOKALI, and access to them may be disabled at any time for security or policy reasons. Contractors are responsible for keeping their login credentials secure and must report any unauthorized use immediately.
Contractors are prohibited from sharing their login information or credentials with anyone outside of their workgroup unless explicitly authorized by the Company.
HOKALI reserves the right to modify or discontinue any internal systems, tools, or services at any time, and any content, data, or resources provided through these systems are the property of HOKALI. Contractors must not use, copy, reproduce, or distribute any internal content or tools for personal use or outside the scope of their contract without prior written permission from the Company.
OWNERSHIP OF MATERIALS
All materials, software, content, documents, data, and other resources accessible through HOKALI’s internal systems are the exclusive property of HOKALI. This includes, but is not limited to, text, images, designs, software, documents, and other intellectual property used to support contractors in their work.
Contractors are not permitted to use, modify, distribute, or reproduce any company materials outside of their duties without prior written consent from the Company. This includes any proprietary software or documentation that may be made available as part of the contractor’s work tasks.
INTELLECTUAL PROPERTY RIGHTS
HOKALI retains all intellectual property rights to any content, designs, software, or materials that contractors create during the course of their work. This includes any work product created using company tools, systems, or resources. Contractors agree to assign all intellectual property created during their contract to HOKALI.
SECURITY
We care about the security of our contractors’ data and the integrity of the company’s systems. While we implement industry-standard physical, technical, and administrative security measures to protect your account and related information, HOKALI cannot guarantee that unauthorized third parties will not be able to breach our security systems. Please notify us immediately if you suspect any compromise or unauthorized use of your company account by emailing support@HOKALI.co.
TRADEMARKS
The marks and designs associated with HOKALI’s brand, including logos, trademarks, and service marks, are the exclusive property of HOKALI or its licensors. As a contractor, you acknowledge that HOKALI retains all rights, interests, and ownership in these marks. You may not use, reproduce, or distribute these trademarks or service marks for personal or external use without prior written consent from the Company.
Any use of HOKALI’s trademarks, logos, or any company-owned content outside of your official duties must be approved by the Company in advance.
THIRD-PARTY WEBSITES, SERVICES, AND SOFTWARE
As part of your work, you may use third-party websites, content, services, software, or materials provided by the Company or as part of your role. These third-party services are used at your own risk. HOKALI does not endorse or take responsibility for the third-party services you may access. We encourage you to review the privacy policies and terms of any third-party service you use in relation to your work with the Company.
HOKALI is not liable for any issues arising from third-party services or products, and you should ensure that you comply with both HOKALI’s policies and the third-party terms of use.
INDEMNIFICATION
You agree to release HOKALI (including its employees, directors, officers, agents, and affiliates) from any damages, losses, liabilities, costs, and expenses arising from your use of HOKALI systems or any misconduct during the course of your work. Specifically, you agree to indemnify the Company for damages resulting from:
Your use or misuse of HOKALI systems or services.
Your breach of these Terms or any other company policy.
Any unauthorized use of HOKALI’s intellectual property or materials.
Your violation of applicable laws or regulations during the course of your work.
You also agree to defend and indemnify the Company from any legal claims or third-party actions related to your conduct at work, including any unauthorized use of content or services in violation of the Company’s intellectual property rights.
DISCLAIMER OF WARRANTIES AND LIABILITY
You assume all responsibility and risk for your use of HOKALI’s internal systems and services. To the maximum extent permitted by law, HOKALI provides these systems “as is” and “as available,” without any warranties, express or implied. HOKALI makes no representations regarding the accuracy, completeness, or reliability of the internal systems and tools used by contractors.
HOKALI does not guarantee that the services will be uninterrupted or error-free. If you experience issues with access or functionality, please contact the IT department for assistance.
MODIFICATION AND FEEDBACK
HOKALI reserves the right, at its sole discretion, to modify or discontinue any internal system or service, including changes to content, features, and functionalities.
If you submit feedback, suggestions, or ideas regarding any of HOKALI’s services, you grant HOKALI an irrevocable, worldwide, royalty-free, perpetual, and transferable license to use and incorporate that feedback into the Company’s systems, products, or services. Any feedback you provide will become HOKALI’s property and may be used to improve internal processes or systems.
TERMINATION
These Terms are effective during your work with HOKALI. The Company may terminate your access to internal systems and services at any time, with or without notice, for any violation of these Terms or company policies.
Upon termination of your contract, you must immediately cease using all internal systems and services, return any company materials, and delete any proprietary content or data in your possession.
HOKALI is not obligated to retain or provide you with access to any content or data after your contract ends. You agree to return or securely delete all company-owned materials from your personal devices upon termination.
GOVERNING LAW AND VENUE
Except as otherwise provided below, the Services provided by HOKALI are governed by the laws of the State of California, without regard to its conflict of laws provisions. Any disputes arising out of or related to these Terms and your work with HOKALI, that are not subject to binding arbitration as outlined in the Arbitration Agreement, shall be subject to the personal jurisdiction of, and shall be exclusively resolved in, the federal or state courts located in Los Angeles County, California. You agree that these courts shall be the exclusive venue for any such dispute.
BINDING ARBITRATION AND CLASS ACTION WAIVER
You and HOKALI agree to submit any and all disputes, claims, or controversies of any kind, whether arising from statute, regulation, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, related to your contract with HOKALI or the use of HOKALI’s internal systems or services, to binding arbitration. This includes disputes related to these Terms, contractor agreements, or any other relationship or issue between you and HOKALI.
Any disputes that are not resolved by negotiation between you and HOKALI will be submitted to binding arbitration, in accordance with the Consumer Arbitration Rules of the American Arbitration Association (AAA Rules), as amended, and available at www.adr.org or by calling (800) 778-7879. These rules are incorporated by reference. If any conflict arises between this arbitration provision and the AAA Rules, the provisions in this Agreement shall govern.
You agree to pay the initiation fee of $200 (or the required amount as per AAA Rules) if you initiate arbitration. HOKALI will cover the remaining initiation fee and any deposit required by AAA. The cost of the arbitration proceeding, including the arbitrator’s fees, will be borne by the Company, but each party will be responsible for their own legal fees and expenses, including travel costs, unless otherwise determined by the arbitrator.
Arbitration will be conducted in the federal judicial district of your residence, and you will have the opportunity to attend the proceeding and be heard. The arbitrator’s decision will be final and binding and can be enforced in any court with proper jurisdiction.
You and HOKALI agree that any arbitration will remain confidential. All documents, pleadings, and other materials submitted in arbitration will not be disclosed to anyone outside the arbitration, unless legally required.
Neither you nor HOKALI may act as a class representative or participate as a member of a class of claimants in any arbitration. The arbitrator may only hear individual claims and may not consolidate or join claims of other contractors or third parties. This section is governed by the Federal Arbitration Act and supersedes any applicable state law, with the exception of applicable rights under local jurisdiction laws.
This arbitration agreement does not prevent either party from seeking relief from federal, state, or local government agencies or from exercising self-help remedies, such as set-off, or bringing claims in small claims court. In addition, both parties retain the right to seek provisional or ancillary relief, such as a preliminary injunction, in a court of competent jurisdiction, before or during arbitration.
A court may sever any unenforceable portion of this Arbitration and Class Action Waiver, but the prohibitions against class or representative actions will remain valid and enforceable. Any waiver of rights in this section will only be effective if it is in writing and signed by the party waiving the right.
This Binding Arbitration and Class Action Waiver section limits certain rights, including the right to a court trial, jury trial, class action, and certain forms of discovery.
NOTICE FOR CALIFORNIA CONTRACTORS
Under California Civil Code Section 1789.3, California contractors are entitled to the following specific notice regarding their rights:
The California Department of Consumer Affairs provides assistance with employment-related complaints. If you have concerns or questions regarding your employment rights, you may contact the Complaint Assistance Unit of the Division of Consumer Services at:
California Department of Consumer Affairs
1625 N. Market Blvd., Suite S-202
Sacramento, California 95834
Phone: (800) 952-5210
MISCELLANEOUS
Any rights not expressly granted herein are reserved by the Company. If any part of these Terms is deemed unenforceable for any reason, the remaining sections will still be enforceable. If HOKALI fails to enforce any right under these Terms, this will not act as a waiver of that right or the ability to enforce it later.
These Terms, along with any additional service-specific policies and agreements, represent the entire understanding between you (the contractor) and HOKALI and supersede any prior discussions, agreements, or representations, whether oral or written.
COMMENTS AND FEEDBACK
HOKALI values contractor feedback. If you have questions, comments, or concerns regarding these Terms or any other company policies, please contact HOKALI Human Resources or Support directly at support@HOKALI.co.
These Terms were last updated on February 2nd, 2023.
OUR PRIVACY COMMITMENT
HOKALI, Inc., a Delaware corporation, and or any of its current or future subsidiaries, affiliates, successors or assigns (collectively, “HOKALI”, “we”, “us” or “our”) respects your privacy and strives to earn and keep your trust.
Please read this Privacy Policy to learn how we treat your personal data.
By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
Remember that your use of HOKALI’s Services is always subject to our Terms of Use which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting support@HOKALI.co.
You can find information about us and how we collect, use and store your personal data in each section of this Privacy Notice:
What this Privacy Policy Covers
What Information We Collect
How We Use Your Personal Data
Confidentiality & Security
Updating or Deleting Your Personal Data
California Privacy Rights
International Privacy Practices
Collection of Information by Third-Party sites, ad Servers, Sponsors
Children’s Privacy
Changing Our Privacy Policy
Contacting HOKALI
What this Privacy Policy Covers
This Privacy Policy applies to information we collect from you through our online interfaces (e.g., websites and mobile applications, collectively, “Site”), HOKALI Sessions™, widgets, and electronic newsletters or communications (collectively, the “Services”) that link to this Privacy Policy. We are responsible to ensure that the information you submit to us is used only in accordance with the terms of this Privacy Policy. This Privacy Policy applies to all personal data collected or submitted on the Site or Services.
This Privacy Policy provides information on how we collect your personal data, what types of personal data we collect, how we use your personal data, with whom your personal data may be shared, how we protect and how long we store it, and what choices you have about how that information is used.
By using the Site, you will be provided the opportunity to expressly consent to our collection, use and disclosure of your personal data in the manner described in this Privacy Policy. If you do not provide us such express consent regarding your personal data being transferred or used as described in this Privacy Policy, you will not be able to utilize the full functionality of the Site or your account may be deactivated should such consent be a requisite for accessing the functionality or feature you request.
Any capitalized terms used but not defined herein shall have the meaning provided for such terms in our Terms of Use (“Terms”).
What Information We Collect
The information we collect will vary based on your use of the Site and or the Services and information, actions you elect to take, and based on such actions the information and data you elect to submit (for example, if you elect to create an Account certain information will be requested, some of which is required to create the Account and some of which is optional).
Based on the foregoing, the information we collect may include:
1. Information relating to your use of our Site or Services. When users come to our Site, we may track, collect, and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We also may collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system, and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience. We may also use cookies and web beacons when you visit our Site.
2. Personal Data provided directly by you or via third parties. We collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or Services, complete a survey, sign-up for email updates, participate in our public forums, send us email messages, and/or participate in HOKALI Sessions™ or other Services on our Site. We may use the Personal Data that you provide to respond to your questions, provide you the specific Service you select, send you updates about HOKALI events, and send you email messages about Site maintenance or updates.
● Personal identification information. If you register for an account on our Site, you may be required to provide us with certain Peronal Data such as your name, email address, zip code, username, and password.
● Identify Verification. HOKALI may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third- party identity verification vendor with Personal Data such as your name, address, date of birth, a headshot taken using a webcam, and a photo identification document. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your income.
● Communications with HOKALI. We may receive Personal Data when you send us an email message or otherwise contact us.
● Third-Party Sites. We may receive Personal Data from any third party, affiliate, referral source, a separate user of the Services, marketplace, store, social media network, or other service, website, or application that you use, which refers you to HOKALI, or which contains or embeds any of the Services. In addition, we may receive Personal Data when you access or log-in to a third-party site, e.g., Facebook, from our Sites. This may include the text and/or images of your Personal Data available from the third-party site.
● Third Party Payment Processing. HOKALI provides you with the ability to pay for Services using a credit card or other methods through a third-party payment processing service provider. Please note that HOKALI uses a third-party vendor which directly receives and stores personal credit card data and manages credit card processing for subscriptions and transactions and that our service provider –not HOKALI– collects and processes your financial information.
● HOKALI Sessions™. HOKALI Sessions is a feature within the HOKALI App that allows users to utilize data-tracking features, including GPS location data, to record surf sessions, including waves ridden, top speed attained, and the length of your longest ride. If you have a Premium Membership, additional information may be available through HOKALI cameras (e.g. location information through the GPS tracker in your mobile device interacting with our App during the time your Surline Session™ is active; device information, including the operating system; sensory and motion data from your mobile device, including information from the location and motion sensing hardware within your device, in order to calculate and the detect information about your ride, including the length of rides, maximum speed, and attempted waves; information about your ride history, including number of waves over time, number of ride sessions over time, number of ride sessions in specific surf locations, the longest (time and distance) waves, and the maximum speed on waves. If you have a Premium Membership and a HOKALI Session is in front of a HOKALI camera, your ride information may be paired with the ride clip from the camera.
How We Use Your Personal Data
1. Information relating to your use of our Site. We use information relating to your use of the Site to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Site. We may also use this information to ensure the security of our Services and the Site.
2. Personal Data provided directly by you or via third parties. Except as set forth herein, your Personal Data will not be knowingly provided by HOKALI to third parties without your permission. Among other uses set forth in this policy, we may process your Personal Data we receive because it is necessary for the performance of a contract with you, including, once you accept our Terms, create an Account and authorize us to use your personal data, to:
● Provide the Services to you or send any information to you, including alerts, newsletters, or other materials you have requested.
● Enable you to access or use the Services, functionality, Content, User Content Materials, or other portions thereof which you requested.
● Enable our interactive tools to function properly for you to be able to use the Services.
● Respond to your requests and send messages to you, notice to you, or otherwise communicate with you regarding your Account, the Services, and any customer service or technical support issue you raise.
● Disclose, use, and reproduce the comments and feedback you reveal in a public forum ion the Services in accordance with our Terms.
● Facilitate your experience through cookies which allow the Services to recognize you if you visit multiple pages during the same session, so that you don’t need to re-enter your information multiple times. Once you close your browser, session cookies expire and no longer have any effect.
We may also process your personal data because it is necessary for our or a third party’s legitimate interest. Our “legitimate interests” include our interests in offering and operating the Services in an efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements (including our legal obligations laid down in United States federal or state law and any regulatory duties we are subject to in the USA). In this respect, we may use your personal data to:
● Send periodic emails or other communications to you.
● Generate anonymized information aggregated with other users’ information, which does not allow you to be identified or contacted (“Aggregate Information”), to improve the Service and our offerings. For example, we might generate Aggregate Information regarding the total Sessions at a particular spot, the total Sessions over all time, the number of users of our site and the activities they conduct while on our site. We might also generate Aggregate Information that “30 percent of our users live east of the Mississippi” or that “25 percent of our users have looked into surfing charts in Orange County.” Depending on the circumstances, we may or may not charge for this information.
● Generate anonymized information aggregated with other users’ information, which does not allow you to be identified or contacted (“Aggregate Information”), to improve the Service and our offerings. For example, we might generate Aggregate Information regarding the total Sessions at a particular spot, the total Sessions over all time, the number of users of our site and the activities they conduct while on our site. We might also generate Aggregate Information that “30 percent of our users live east of the Mississippi” or that “25 percent of our users have looked into surfing charts in Orange County.” Depending on the circumstances, we may or may not charge for this information.
● Present User Content or comments you upload on our website or otherwise incorporate such User Content into the Services for other users to access and view as you expressly permitted.
● Administer any surveys, promotions, rewards, or other programs run by HOKALI or its vendors from time-to-time.
● Perform statistical analysis, customer evaluation, and other administrative or business analysis for our own internal purposes.
● Outsourcing selected back-office functions to third party controllers for the purposes of efficient, fast, and secure access to data, and the efficient management of our Services.
● To prevent transactional fraud.
● To process your requests, purchases, transactions, and payments and prevent transactional fraud.
“Private” versus “Public” Sessions
We may process your personal data with respect to whether your Sessions are set to “Private” or “Public”. By default, all Sessions are set to “Private”; however, you may choose to set your sessions to “Public”. When your sessions are set to “Private” your Session will remain private; meaning data and content will not be traceable to a specific user. Additionally, when your Session is set to “Private”:
● Your Session will not be traceable to a specific surf spot or be viewable on the HOKALI Spot List.
● Specific wave tracks will not be shared on a map. In other words, your secret surf spots will remain secret.
● Video clips shared from a HOKALI camera of your session will not have a name or User ID attached unless you explicitly authorize or allow it.
● Session data or content may be anonymized and used in the aggregate with respect to spots on the Surline Spot List or elsewhere on the site.
● Data specific to the individual may be used by HOKALI to validate or improve aspects of the Service.
When your Sessions are set to “Public” HOKALI, with your explicit permission, may use information that personally identifies you (including your name, User ID, age, location, and wave tracks) to:
● Display your clips recorded by HOKALI cameras at spots as highlights of Sessions and in content on the Site to other users or the general public.
● Allow you to participate in games and competitions sponsored by HOKALI or its partners and affiliates, including who has surfed the most session at a spot, who has logged the most time at a spot, who has surfed the most waves at a spot, and who has the longest or fastest waves at a spot.
● Display your ride history and information related to your Sessions, including number of waves over time, number of ride sessions over time, number of ride sessions in specific surf locations, the longest (time and distance) waves, and the maximum speed on waves as recorded by the HOKALI Sessions™ App, HOKALI cameras, or other devices providing information about you or your user history to other users or the public generally.
● Collect information about surf spot names and locations as identified by you, which may be used by HOKALI for any purpose.
We may share your Personal Data with various government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personal Data when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of HOKALI , the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.
Confidentiality & Security
We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mail communications are typically not encrypted and should not be considered secure.
Except as set forth herein, we restrict access to your personal information such that those HOKALI employees, contractors, and agents who need to know such personal information in order to operate, develop or improve our Services or otherwise fulfill their obligations to us are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Updating or Deleting Your Personal Data
You have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up to date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your personal data by logging into the Site, selecting “My Account” section.
If you set any Sessions to “Public,” you may change the status and return your Session to “Private” within the application. Please note, however, that any information made public while your Session was set to “Public” will not be able to be clawed back.
If you do not agree with this Privacy Policy, please discontinue use of our Services. You also have the option of setting your browser to reject “cookies.” However, doing this will hinder performance and negatively impact your experience using the Services.
If you have signed up to receive our e-mails and prefer not to receive marketing information from this Service, follow the “unsubscribe” instructions provided on any marketing e-mail you receive from this Service. Any un-subscription or opt-out from our sharing of your personal information or communications in accordance with this Privacy Policy will be effective after we have received your request, verified your identity (if applicable), and had a reasonable time to implement your request.
California Privacy Rights
Shine the Light
Shine the Light Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding 2017 sharing activities).
To obtain this information, please send an email message to support@HOKALI.co with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
California Consumer Privacy Act
Under the California Consumer Privacy Act (“CCPA”), California residents have the right to know what personal information about them is collected, request deletion of their personal data, opt-out of the sale of their personal data, and not be discriminated against if they choose to exercise any of these rights. HOKALI does not sell any of the data we collect about you. If you would like to exercise any of the other rights afforded to you, please contact us at support@HOKALI.co.
International Privacy Practices
Our Sites are primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, you may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your Personal Data may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personal Data. We are committed to protecting the privacy and confidentiality of Personal Data when it is transferred. If you reside or are located within the EEA, United Kingdom, Switzerland, or other region that offers similar protections, and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the EEA or other regions to the extent feasible under applicable law. We participate in and commit to adhering to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks when transferring data from the EEA or Switzerland to the United States. Please see our Privacy Shield Notice below for further information.
Collection of Information by Third-Party sites, ad Servers, Sponsors
Some of our Services contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
HOKALI Services covered by this privacy statement sometimes may offer content (e.g., contests, sweepstakes, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties’ use of this information. The site will notify you (in its privacy policy or elsewhere) at the time of requesting personally identifiable information if these third parties will obtain such information.
Any information linked to on a third-party website or domain or embedded in the Services but hosed on a third-party domain, belongs to such third party and any information submitted or collected as a result of the access or use thereof is subject to the privacy policy of such third party.
Children’s Privacy
HOKALI strongly believes in protecting the privacy of children. We do not knowingly collect or maintain personal information from persons under 13 years. If HOKALI learns that personal information of persons under 13 years has been collected on or through the Services, HOKALI will take the appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 who has become a registered user or subscriber of HOKALI or any of the Services or otherwise set up an Account, then please contact HOKALI at support@HOKALI.co to have that child’s account terminated and personal information deleted.
Changing Our Privacy Policy
HOKALI may change this Privacy Policy at any time by posting revisions to our site. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. If any changes are made to use of your personal data, you will be informed via e-mail, and will afford you the opportunity to opt-out of any further use. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site immediately.
Contacting HOKALI
Questions regarding this policy and our practice should be directed to HOKALI Support, by e-mail to support@HOKALI.co, or by postal mail to HOKALI, 1222 42, Avenue, San Francisco 94122, United States.
This Privacy Policy was last updated on February 4 th , 2022.
OUR PRIVACY COMMITMENT
HOKALI, Inc., a Delaware corporation, and or any of its current or future subsidiaries, affiliates, successors or assigns (collectively, “HOKALI”, “we”, “us” or “our”) respects your privacy and strives to earn and keep your trust.
Please read this Privacy Policy to learn how we treat your personal data.
By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
Remember that your use of HOKALI’s Services is always subject to our Terms of Use which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
You may print a copy of this Privacy Policy by clicking here. If you have a disability, you may access this Privacy Policy in an alternative format by contacting support@HOKALI.co.
You can find information about us and how we collect, use and store your personal data in each section of this Privacy Notice:
What this Privacy Policy Covers
What Information We Collect
How We Use Your Personal Data
Confidentiality & Security
Updating or Deleting Your Personal Data
California Privacy Rights
International Privacy Practices
Collection of Information by Third-Party sites, ad Servers, Sponsors
Children’s Privacy
Changing Our Privacy Policy
Contacting HOKALI
What this Privacy Policy Covers
This Privacy Policy applies to information we collect from you through our online interfaces (e.g., websites and mobile applications, collectively, “Site”), HOKALI Sessions™, widgets, and electronic newsletters or communications (collectively, the “Services”) that link to this Privacy Policy. We are responsible to ensure that the information you submit to us is used only in accordance with the terms of this Privacy Policy. This Privacy Policy applies to all personal data collected or submitted on the Site or Services.
This Privacy Policy provides information on how we collect your personal data, what types of personal data we collect, how we use your personal data, with whom your personal data may be shared, how we protect and how long we store it, and what choices you have about how that information is used.
By using the Site, you will be provided the opportunity to expressly consent to our collection, use and disclosure of your personal data in the manner described in this Privacy Policy. If you do not provide us such express consent regarding your personal data being transferred or used as described in this Privacy Policy, you will not be able to utilize the full functionality of the Site or your account may be deactivated should such consent be a requisite for accessing the functionality or feature you request.
Any capitalized terms used but not defined herein shall have the meaning provided for such terms in our Terms of Use (“Terms”).
What Information We Collect
The information we collect will vary based on your use of the Site and or the Services and information, actions you elect to take, and based on such actions the information and data you elect to submit (for example, if you elect to create an Account certain information will be requested, some of which is required to create the Account and some of which is optional).
Based on the foregoing, the information we collect may include:
1. Information relating to your use of our Site or Services. When users come to our Site, we may track, collect, and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We also may collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system, and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience. We may also use cookies and web beacons when you visit our Site.
2. Personal Data provided directly by you or via third parties. We collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or Services, complete a survey, sign-up for email updates, participate in our public forums, send us email messages, and/or participate in HOKALI Sessions™ or other Services on our Site. We may use the Personal Data that you provide to respond to your questions, provide you the specific Service you select, send you updates about HOKALI events, and send you email messages about Site maintenance or updates.
● Personal identification information. If you register for an account on our Site, you may be required to provide us with certain Peronal Data such as your name, email address, zip code, username, and password.
● Identify Verification. HOKALI may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third- party identity verification vendor with Personal Data such as your name, address, date of birth, a headshot taken using a webcam, and a photo identification document. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your income.
● Communications with HOKALI. We may receive Personal Data when you send us an email message or otherwise contact us.
● Third-Party Sites. We may receive Personal Data from any third party, affiliate, referral source, a separate user of the Services, marketplace, store, social media network, or other service, website, or application that you use, which refers you to HOKALI, or which contains or embeds any of the Services. In addition, we may receive Personal Data when you access or log-in to a third-party site, e.g., Facebook, from our Sites. This may include the text and/or images of your Personal Data available from the third-party site.
● Third Party Payment Processing. HOKALI provides you with the ability to pay for Services using a credit card or other methods through a third-party payment processing service provider. Please note that HOKALI uses a third-party vendor which directly receives and stores personal credit card data and manages credit card processing for subscriptions and transactions and that our service provider –not HOKALI– collects and processes your financial information.
● HOKALI Sessions™. HOKALI Sessions is a feature within the HOKALI App that allows users to utilize data-tracking features, including GPS location data, to record surf sessions, including waves ridden, top speed attained, and the length of your longest ride. If you have a Premium Membership, additional information may be available through HOKALI cameras (e.g. location information through the GPS tracker in your mobile device interacting with our App during the time your Surline Session™ is active; device information, including the operating system; sensory and motion data from your mobile device, including information from the location and motion sensing hardware within your device, in order to calculate and the detect information about your ride, including the length of rides, maximum speed, and attempted waves; information about your ride history, including number of waves over time, number of ride sessions over time, number of ride sessions in specific surf locations, the longest (time and distance) waves, and the maximum speed on waves. If you have a Premium Membership and a HOKALI Session is in front of a HOKALI camera, your ride information may be paired with the ride clip from the camera.
How We Use Your Personal Data
1. Information relating to your use of our Site. We use information relating to your use of the Site to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Site. We may also use this information to ensure the security of our Services and the Site.
2. Personal Data provided directly by you or via third parties. Except as set forth herein, your Personal Data will not be knowingly provided by HOKALI to third parties without your permission. Among other uses set forth in this policy, we may process your Personal Data we receive because it is necessary for the performance of a contract with you, including, once you accept our Terms, create an Account and authorize us to use your personal data, to:
● Provide the Services to you or send any information to you, including alerts, newsletters, or other materials you have requested.
● Enable you to access or use the Services, functionality, Content, User Content Materials, or other portions thereof which you requested.
● Enable our interactive tools to function properly for you to be able to use the Services.
● Respond to your requests and send messages to you, notice to you, or otherwise communicate with you regarding your Account, the Services, and any customer service or technical support issue you raise.
● Disclose, use, and reproduce the comments and feedback you reveal in a public forum ion the Services in accordance with our Terms.
● Facilitate your experience through cookies which allow the Services to recognize you if you visit multiple pages during the same session, so that you don’t need to re-enter your information multiple times. Once you close your browser, session cookies expire and no longer have any effect.
We may also process your personal data because it is necessary for our or a third party’s legitimate interest. Our “legitimate interests” include our interests in offering and operating the Services in an efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements (including our legal obligations laid down in United States federal or state law and any regulatory duties we are subject to in the USA). In this respect, we may use your personal data to:
● Send periodic emails or other communications to you.
● Generate anonymized information aggregated with other users’ information, which does not allow you to be identified or contacted (“Aggregate Information”), to improve the Service and our offerings. For example, we might generate Aggregate Information regarding the total Sessions at a particular spot, the total Sessions over all time, the number of users of our site and the activities they conduct while on our site. We might also generate Aggregate Information that “30 percent of our users live east of the Mississippi” or that “25 percent of our users have looked into surfing charts in Orange County.” Depending on the circumstances, we may or may not charge for this information.
● Generate anonymized information aggregated with other users’ information, which does not allow you to be identified or contacted (“Aggregate Information”), to improve the Service and our offerings. For example, we might generate Aggregate Information regarding the total Sessions at a particular spot, the total Sessions over all time, the number of users of our site and the activities they conduct while on our site. We might also generate Aggregate Information that “30 percent of our users live east of the Mississippi” or that “25 percent of our users have looked into surfing charts in Orange County.” Depending on the circumstances, we may or may not charge for this information.
● Present User Content or comments you upload on our website or otherwise incorporate such User Content into the Services for other users to access and view as you expressly permitted.
● Administer any surveys, promotions, rewards, or other programs run by HOKALI or its vendors from time-to-time.
● Perform statistical analysis, customer evaluation, and other administrative or business analysis for our own internal purposes.
● Outsourcing selected back-office functions to third party controllers for the purposes of efficient, fast, and secure access to data, and the efficient management of our Services.
● To prevent transactional fraud.
● To process your requests, purchases, transactions, and payments and prevent transactional fraud.
“Private” versus “Public” Sessions
We may process your personal data with respect to whether your Sessions are set to “Private” or “Public”. By default, all Sessions are set to “Private”; however, you may choose to set your sessions to “Public”. When your sessions are set to “Private” your Session will remain private; meaning data and content will not be traceable to a specific user. Additionally, when your Session is set to “Private”:
● Your Session will not be traceable to a specific surf spot or be viewable on the HOKALI Spot List.
● Specific wave tracks will not be shared on a map. In other words, your secret surf spots will remain secret.
● Video clips shared from a HOKALI camera of your session will not have a name or User ID attached unless you explicitly authorize or allow it.
● Session data or content may be anonymized and used in the aggregate with respect to spots on the Surline Spot List or elsewhere on the site.
● Data specific to the individual may be used by HOKALI to validate or improve aspects of the Service.
When your Sessions are set to “Public” HOKALI, with your explicit permission, may use information that personally identifies you (including your name, User ID, age, location, and wave tracks) to:
● Display your clips recorded by HOKALI cameras at spots as highlights of Sessions and in content on the Site to other users or the general public.
● Allow you to participate in games and competitions sponsored by HOKALI or its partners and affiliates, including who has surfed the most session at a spot, who has logged the most time at a spot, who has surfed the most waves at a spot, and who has the longest or fastest waves at a spot.
● Display your ride history and information related to your Sessions, including number of waves over time, number of ride sessions over time, number of ride sessions in specific surf locations, the longest (time and distance) waves, and the maximum speed on waves as recorded by the HOKALI Sessions™ App, HOKALI cameras, or other devices providing information about you or your user history to other users or the public generally.
● Collect information about surf spot names and locations as identified by you, which may be used by HOKALI for any purpose.
We may share your Personal Data with various government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personal Data when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of HOKALI , the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.
Confidentiality & Security
We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mail communications are typically not encrypted and should not be considered secure.
Except as set forth herein, we restrict access to your personal information such that those HOKALI employees, contractors, and agents who need to know such personal information in order to operate, develop or improve our Services or otherwise fulfill their obligations to us are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Updating or Deleting Your Personal Data
You have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up to date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your personal data by logging into the Site, selecting “My Account” section.
If you set any Sessions to “Public,” you may change the status and return your Session to “Private” within the application. Please note, however, that any information made public while your Session was set to “Public” will not be able to be clawed back.
If you do not agree with this Privacy Policy, please discontinue use of our Services. You also have the option of setting your browser to reject “cookies.” However, doing this will hinder performance and negatively impact your experience using the Services.
If you have signed up to receive our e-mails and prefer not to receive marketing information from this Service, follow the “unsubscribe” instructions provided on any marketing e-mail you receive from this Service. Any un-subscription or opt-out from our sharing of your personal information or communications in accordance with this Privacy Policy will be effective after we have received your request, verified your identity (if applicable), and had a reasonable time to implement your request.
California Privacy Rights
Shine the Light
Shine the Light Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2018 will receive information regarding 2017 sharing activities).
To obtain this information, please send an email message to support@HOKALI.co with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
California Consumer Privacy Act
Under the California Consumer Privacy Act (“CCPA”), California residents have the right to know what personal information about them is collected, request deletion of their personal data, opt-out of the sale of their personal data, and not be discriminated against if they choose to exercise any of these rights. HOKALI does not sell any of the data we collect about you. If you would like to exercise any of the other rights afforded to you, please contact us at support@HOKALI.co.
International Privacy Practices
Our Sites are primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, you may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your Personal Data may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personal Data. We are committed to protecting the privacy and confidentiality of Personal Data when it is transferred. If you reside or are located within the EEA, United Kingdom, Switzerland, or other region that offers similar protections, and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the EEA or other regions to the extent feasible under applicable law. We participate in and commit to adhering to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks when transferring data from the EEA or Switzerland to the United States. Please see our Privacy Shield Notice below for further information.
Collection of Information by Third-Party sites, ad Servers, Sponsors
Some of our Services contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
HOKALI Services covered by this privacy statement sometimes may offer content (e.g., contests, sweepstakes, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over these third parties’ use of this information. The site will notify you (in its privacy policy or elsewhere) at the time of requesting personally identifiable information if these third parties will obtain such information.
Any information linked to on a third-party website or domain or embedded in the Services but hosed on a third-party domain, belongs to such third party and any information submitted or collected as a result of the access or use thereof is subject to the privacy policy of such third party.
Children’s Privacy
HOKALI strongly believes in protecting the privacy of children. We do not knowingly collect or maintain personal information from persons under 13 years. If HOKALI learns that personal information of persons under 13 years has been collected on or through the Services, HOKALI will take the appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 who has become a registered user or subscriber of HOKALI or any of the Services or otherwise set up an Account, then please contact HOKALI at support@HOKALI.co to have that child’s account terminated and personal information deleted.
Changing Our Privacy Policy
HOKALI may change this Privacy Policy at any time by posting revisions to our site. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. If any changes are made to use of your personal data, you will be informed via e-mail, and will afford you the opportunity to opt-out of any further use. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site immediately.
Contacting HOKALI
Questions regarding this policy and our practice should be directed to HOKALI Support, by e-mail to support@HOKALI.co, or by postal mail to HOKALI, 1222 42, Avenue, San Francisco 94122, United States.
This Privacy Policy was last updated on February 4 th , 2022.